DCP-L3555CDW
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FAQs & Troubleshooting |
The colour of your printouts is not what you expected
Check the following points to resolve the issue:
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To improve the colour density, perform the colour correction using the machine's display (hereinafter called LCD).
> Click here to see how to correct the colour printing. -
To adjust the print position of colours for sharper edges, perform the colour registration using the LCD.
> Click here to see how to correct the colour printing. - Adjust the copy density and contrast if you are copying.
- Make sure Toner Save mode is off on the LCD or in the printer driver.
- If the print quality of the black portion is not what you expected, select the Enhance Black Printing checkbox in the printer driver.
- Clear the Improve Grey Colour checkbox in the printer driver.
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Identify the colour causing the issue and put in a new toner cartridge.
To identify the colour of the toner cartridge and replace toner cartridge, follow the steps below:- > Click here to print the chart. [345KB / PDF]
- Compare your printed document with the printed chart to identify the colour causing the issue.
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Replace the toner cartridge of the colour.
> Click here to see how to replace the toner cartridge.
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Install a new drum unit.
> Click here to see how to replace the drum unit.
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