HL-L9430CDN

FAQs & Troubleshooting

FAQs & Troubleshooting

The colour of your printouts is not what you expected

Check the following points to resolve the issue:

 

  1. To improve the colour density, perform the colour correction using the machine's display (hereinafter called LCD).
    > Click here to see how to correct the colour printing.
  2. To adjust the print position of colours for sharper edges, perform the colour correction using the LCD.
    > Click here to see how to correct the colour printing.
  3. Make sure Toner Save mode is off on the LCD or in the printer driver.
  4. If the print quality of the black portion is not what you expected, select the Enhance Black Printing check box in the printer driver.
  5. Clear the Improve Grey Colour check box in the printer driver.
  6. Identify the colour causing the issue and put in a new toner cartridge.

    To identify the colour of the toner cartridge and replace toner cartridge, follow the steps below:

     

    1. > Click here to print the chart. [345KB/ PDF]
    2. Compare your printed document with the printed chart to identify the colour causing the issue.
    3. Replace the toner cartridge of the colour.
      > Click here to see how to replace the toner cartridge.
  7. Install a new drum unit.
    > Click here to see how to replace the drum unit.
     

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-L9430CDN, HL-L9470CDN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.