MFC-L8690CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Scan a document in Windows 8 and Windows 10.

You can scan a document using one of the following methods:

 

  1. ControlCenter4
  2. Windows Fax and Scan
  3. Paint

 

Method 1: ControlCenter4

ControlCenter4 is Brother original software that gives you quick and easy access to many functions of your Brother machines such as Scan, Photo Print and PC-FAX directly from your computer screen, and lets you configure your machine's settings easily. Please note that not all Brother machines support the Photo Print function or PC-FAX function.

 

 

Method 2: Windows Fax and Scan

  1. Load your document onto your Brother machine.
  2. (Windows 10)
    Click Start -> (All apps ->) Windows Accessories‎.

    (Windows 8)
    On the Start screen, click DownArrow.

     

    StartScreen_DownArrow

     

    If DownArrow is not on the Start screen, right click somewhere on an empty spot (1), and then click All Apps from the bar (2).

     

    start screen

     

  3. Click Windows Fax and Scan.
  4. Click New Scan.

    New Scan

     

  5. If you have multiple imaging devices installed on your computer, choose your scanner and click OK.

    choose scanner

     

  6. Set scanning options, and then click Scan.

    scanning option

     

  7. The scanned image will be displayed.

    scan image

 

Method 3: Paint

  1. Load your document onto your Brother machine.
  2. (Windows 10)
    Click Start -> (All apps ->) Windows Accessories.

    (Windows 8)
    On the Start screen, click DownArrow.

     

    StartScreen_DownArrow

     

    If DownArrow is not on the Start screen, right click somewhere on an empty spot (1), and then click All Apps from the bar (2).

    start screen

     

  3. Click Paint.
  4. Click File, and then click From scanner or camera.

    paint file

     

  5. If you have multiple imaging devices installed on your computer, choose your scanner and click OK.

    choose scanner

     

  6. Set scanning options, and then click Scan.

    scanning option

     

  7. The scanned image will be displayed.

    scan image

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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