DCP-9020CDW
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FAQs & Troubleshooting |
Drum Error (Drum!)
Follow the steps below to clear the message:
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The corona wires have become dirty. Clean the corona wires in the drum unit.
Click here to see how to clean the corona wires.
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The drum unit or the toner cartridge and drum unit assembly is not installed correctly. Reinstall the toner cartridge and drum unit assembly.
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If the issue still continues, the drum unit is at the end of its life. Replace the drum unit with a new one.
Click here to see how to replace the drum unit.
Related Models
DCP-7055, DCP-7055W, DCP-7060D, DCP-7065DN, DCP-7070DW, DCP-8110DN, DCP-8250DN, DCP-9010CN, DCP-9015CDW, DCP-9020CDW, DCP-9055CDN, DCP-9270CDN, FAX-2840, FAX-2940, HL-3040CN, HL-3070CW, HL-3140CW, HL-3150CDW, HL-3170CDW, HL-4140CN, HL-4150CDN, HL-4570CDW, HL-4570CDWT, HL-5440D, HL-5450DN, HL-5450DNT, HL-5470DW, HL-6180DW, HL-6180DWT, MFC-7360N, MFC-7460DN, MFC-7860DW, MFC-8510DN, MFC-8520DN, MFC-8950DW, MFC-8950DWT, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9340CDW, MFC-9460CDN, MFC-9465CDN, MFC-9970CDW
