MFC-7820N
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FAQs & Troubleshooting |
"Document Jam" error appears on the LCD.
Please follow the steps below.
If the Document is jammed in the top of the ADF unit...
- Take out any paper from the ADF that is not jammed.
- Open the ADF cover
- Pull the jammed document out to the left.
![](/g/b/img/faqend/faq00000694_001/gb/en/92797/ALL_FB_UG_01032.gif)
4. Close the ADF cover and press the Stop/Exit key.
If the Document is jammed under the document cover...
- Take out any paper from the ADF that is not jammed.
- Lift the document cover
- Pull the jammed document out to the right.
![](/g/b/img/faqend/faq00000694_001/gb/en/92798/ALL_FB_UG_029.gif)
4. Close the document cover and press the Stop/Exit key.
If the Document is jammed at the output tray...
- Pull the jammed document out to the right.
![](/g/b/img/faqend/faq00000694_001/gb/en/92799/ALL_FB_UG_030.gif)
2. Press the Stop/Exit key.
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