MFC-3420C
FAQs & Troubleshooting
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer.
If you are not using the Brother machine and you do not have to use the Brother machine in future , disabling BrSplService would possibly solve the problem. (start -> Control Panel -> System and Maintenance -> Administrative Tool -> Service -> BrSplService -> In General tab, select "Disabled" for Startup type.)
To resolve this issue, please update the program of the installed driver following the instructions below:
The Brother End-User License Agreement will appear. If you agree to the terms, click I ACCEPT .
"File Download" will appear. Click SAVE .
Once the download is complete, double click the downloaded file "brsp2p1.EXE " to extract it.
A folder, "brxsp2p1" will be created.
Close all applications on your computer.
Open the "brxsp2p1" folder and double click setup.exe .
You must restart your computer.
The program has been changed and you can print now.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DCP-110C, DCP-115C, DCP-117C, DCP-120C, DCP-310CN, DCP-315CN, DCP-340CW, DCP-4020C, FAX-1820C, FAX-1840C, FAX-1940CN, FAX-2440C, MFC-210C, MFC-215C, MFC-3220C, MFC-3240C, MFC-3320CN, MFC-3340CN, MFC-3420C, MFC-3820CN, MFC-410CN, MFC-425CN, MFC-4820C, MFC-5440CN, MFC-5840CN, MFC-620CN, MFC-640CW, MFC-820CW, MFC-890
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Error Messages Paper Feed / Paper Jam Print Scan Copy Telephone Fax Mobile Others Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information
Printer Scanner / Scan Key Tool PC-FAX / Fax-modem
Error Message on Machine's Display Error Message on Computer Error Message on Mobile Device
Paper Jam
Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem General Print Problem Print from Mobile Device Print Settings / Management Tips for Printing
Cannot Scan (via USB / Parallel) Cannot Scan (via Mobile Device) Scan Quality Problem General Scan Problem Scan from Mobile Device Scan from Computer (Windows) Scan from Computer (Macintosh) Scan Settings / Management Tips for Scanning
Cannot Copy
Telephone Problem Telephone Operation
Advanced Networking
Cannot Send a Fax Cannot Receive a Fax General Fax Problem Fax Sending Operation from Computer (PC-Fax) Fax Settings / Management
Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™)
Machine problem
Machine Setup / Settings
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Consumables
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