Did you install or update the driver recently? That might be the cause of the problem. If you want to use the previous  Control Center interface, please uninstall the current driver and reinstall the previous driver.

Driver Uninstallation Steps:

1. Please click here to download the Uninstall Tool to remove the drivers.

2. The Brother End-User License Agreement will appear. If you agree to the terms, click I ACCEPT.

3. Save the file to your desktop

4. When the file has downloaded double click the delinf_x.exe file on your desktop and extract it.

5. A new icon will appear on your desktop delinf32.exe.  This is the Brother Uninstall Tool

6. Double click the DelInf32  icon and the "Brother MFC Uninstaller" will appear.

7. Set your model and connection type (USB or Parallel) and click OK

8. "Complete" will appear, click OK

9. Restart the computer.  The Brother Drivers have now been removed

10. Unplug the power cord of the Brother machine AND the USB or Parallel cable before re-installing the software.

     

Driver Reinstallation Steps:

1. Please verify the version of PaperPort that is installed on your computer. It will be ver.8.0 or ver.9.0.
   (You can check which version of PaperPort you are using; click:Start->Program->PaperPort->Help->About PaperPort...)
2. Create a folder on your Desktop and title it BROTHER. This is where you will save the downloaded driver.
3. Click "Download" to download the appropriate driver.
   
   For PaperPort 8.0 Users:

   OS	Driver
   Windows 98/Me	Download
   Windows 2000	Download

    

    For PaperPort 9.0 Users:

   OS	Driver
   Windows 98/Me	Download
   Windows 2000	Download

    

4. The Brother End-User License Agreement will appear. If you agree to the terms, click I ACCEPT.

5. Save the file to the "Brother" folder you created on the desktop.
6. When the file has downloaded open the "Brother" folder on your desktop and extract the downloaded file.
7. Connect the FAX/MFC/DCP to your computer with a Parallel or USB cable and turn on the FAX/MFC/DCP by plugging in the power cord.
8. When the "Found New Hardware Wizard" screen appears,click "Next".
9. Select(Recommended) and click "Next".
10. Check only "Specify a location" and click "Next".
11. Click "Browse" to locate the the Brother file on your Desktop. Specify the same directory that you extracted the file to  and click "Open", then "OK".
12. Make sure "Specify a location" is selected and click "Next".
13. Click "Finish".
14. You may need to repeat STEPS 11 to 13 depending on your OS and Interface.