Model discontinued. This page is no longer updated.

DCP-117C

FAQs & Troubleshooting

FAQs & Troubleshooting

How can I clear the "INK EMPTY" message?

To clear the message, you need to replace the empty cartridge(s).


If you have already changed your ink cartridge and "INK EMPTY" continues to appear on the LCD, click here for more information.

While "INK EMPTY" appears on the LCD, the DCP will stop all print operations (such as printing, copies and jobs from the computer).

 

To maintain the highest print quality, the unit periodically cleans the print head. You can also clean the print head when needed by pressing the Ink or Ink Management key and then select Cleaning. This cleaning process does consume an amount of ink.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-110C, DCP-115C, DCP-117C, DCP-120C, DCP-310CN, DCP-315CN, DCP-340CW

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