• Make sure that the printer is powered on, is on-line and ready to print.
• Verify that the printer and the configuration are good by printing the Network Configuration Page. To see how to print the Network Configuration Page on your print server, click here.

If the configuration page prints but you cannot print documents, try the following:

1. Check to see if there is any LED activity.
2. If you are using TCP/IP try pinging the network card from the host operating systems command prompt.
3. If you are using a Novell® system, verify that the print server can be seen on the network.  To do this login as the SUPERVISOR or ADMIN (for Netware® 4 or later servers), go into PCONSOLE or NWADMIN select PRINT SERVER INFORMATION and select the name of the print server.  If you can see the Print Server Status and Control in the menu, the Brother print server is visible to the network, proceed to the Novell® Netware® Installation Troubleshooting. (To see Novell® NetWare® troubleshooting, click here).
4. If you are running Apple Talk® for Mac, make sure that you can see the print server name in the Printer List when you select AppleTalk® in the Print Center.  If it is visible, then the connection is goood so proceed to AppleTalk® Troubleshooting.  (To see AppleTalk®  Troubleshooting, click here).