MFC-J890DW

FAQs & Troubleshooting

FAQs & Troubleshooting

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.

Currently, Brother software/drivers do not support scanning, PaperPort® or PC faxing in a Windows Server 2008 / Windows Server 2008 R2 / Windows Server 2012 / Windows Server 2012 R2 / Windows Server 2016 / Windows Server 2022 environment.

 

Only printing via network is supported in Windows Server 2008 / Windows Server 2008 R2 / Windows Server 2012 / Windows Server 2012 R2 / Windows Server 2016 / Windows Server 2022.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J1100DW, DCP-J572DW, DCP-J772DW, DCP-J774DW, DCP-L2530DW, DCP-L3510CDW, DCP-L3550CDW, DCP-L8410CDW, MFC-J1300DW, MFC-J491DW, MFC-J497DW, MFC-J5330DW, MFC-J5335DW, MFC-J5730DW, MFC-J5930DW, MFC-J5945DW, MFC-J6530DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J6947DW, MFC-J890DW, MFC-J895DW, MFC-L2710DN, MFC-L2710DW, MFC-L2730DW, MFC-L2750DW, MFC-L3710CW, MFC-L3730CDN, MFC-L3750CDW, MFC-L3770CDW, MFC-L8690CDW, MFC-L8900CDW, MFC-L9570CDW(T), MFC-L9577CDW

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