DCP-L2520DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Clean the scanner to improve the copy or fax quality.

Follow the steps below to resolve the issue:

 
  1. Press and hold Power (Power On/Off) to turn off the machine.
  2. (For automatic 2-sided scanning models)
    Unfold the ADF document support (1), and then open the ADF cover (2). Clean the white bar (3) and the scanner glass strip (4) underneath it with a soft lint-free cloth moistened with water. Close the ADF cover and fold the ADF document support.
    OpenADFCover
  3. Lift the document cover (1). Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water.
    CleanScannerGlass
  4. In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water.
    CleanWhiteBar
  5. Close the document cover.
  6. Press Power (Power On/Off) to turn on the machine.


     
 
 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L2500D, DCP-L2520DW, DCP-L2540DN, MFC-L2700DN, MFC-L2700DW, MFC-L2720DW, MFC-L2740DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.