HL-3150CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Envelope creases

Envelope creases


Check the following points to solve the problem:

NOTE: Illustrations shown below are from a representative product, and may differ from your Brother machine.

  1. To get the best print quality, we suggest using the recommended paper. Check that you are using paper that meets our specifications. Click here to see details of the recommended paper.

  2. The drum units or toner cartridges may not be installed correctly. Check that the drum units or toner cartridges are installed correctly.


  3. Make sure that the envelope levers inside the back cover are pulled down to the envelope position when you print to the envelope.

    gray levers in the envelope position

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-3140CW, HL-3150CDW, HL-3170CDW

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