DCP-L3555CDW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 15/02/2023
  • ID: faq00000216_028

Coloured spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals

Colored Spots


Follow the steps applicable for your case to resolve the issue:

 

Case 1: Coloured spots at 75 mm (3.0 in.) intervals

  1. If the issue is not resolved after printing a few pages, the drum may have foreign material, such as glue from a label, stuck on the drum surface. Clean the drum unit.
    > Click here to see how to clean the drum unit.
  2. Install a new drum unit.
    > Click here to see how to replace the drum unit.

 

 

Case 2: Coloured spots at 29 mm (1.1 in.) intervals

Identify the colour causing the issue and install a new toner cartridge.

To identify the colour of the toner cartridge and replace toner cartridge, follow the steps below:

 

  1. > Click here to print the chart. [345KB / PDF]
  2. Compare your printed document with the printed chart to identify the colour causing the issue.
  3. Replace the toner cartridge of the colour.
    > Click here to see how to replace the toner cartridge.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L3515CDW, DCP-L3520CDW(E), DCP-L3527CDW, DCP-L3555CDW, DCP-L3560CDW, HL-L3215CW, HL-L3220CW(E), HL-L3240CDW, HL-L8230CDW, HL-L8240CDW, MFC-L3740CDW(E), MFC-L3760CDW, MFC-L8340CDW, MFC-L8390CDW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit