MFC-L8690CDW

FAQs & Troubleshooting

Horizontal coloured lines appear on the page

Check the following points to resolve the issue:

Identify the colour causing the issue and replace the toner cartridge that matches the colour of the line.

To identify the colour of the toner cartridge and replace the toner cartridge, follow the steps below:
1. > Click here to print the chart. [345KB/ PDF]
2. Compare your printed document with the printed chart to identify the colour causing the issue.
3. Replace the toner cartridge of the colour.
  > Click here to see how to replace the toner cartridge.
Install a new drum unit.
> Click here to see how to replace the drum unit.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

Go to the Manuals section

If you need further assistance, please contact Brother customer service:

Go to the Contact Us section

Related Models

DCP-L3510CDW, DCP-L3515CDW, DCP-L3520CDW(E), DCP-L3527CDW, DCP-L3550CDW, DCP-L3555CDW, DCP-L3560CDW, DCP-L8410CDW, HL-L3210CW, HL-L3215CW, HL-L3220CW(E), HL-L3230CDW, HL-L3240CDW, HL-L3270CDW, HL-L8230CDW, HL-L8240CDW, HL-L8260CDW, HL-L8360CDW, HL-L9310CDW(T), HL-L9430CDN, HL-L9470CDN, MFC-EX670, MFC-L3710CW, MFC-L3730CDN, MFC-L3740CDW(E), MFC-L3750CDW, MFC-L3760CDW, MFC-L3770CDW, MFC-L8340CDW, MFC-L8390CDW, MFC-L8690CDW, MFC-L8900CDW, MFC-L9570CDW(T), MFC-L9577CDW, MFC-L9630CDN, MFC-L9635CDN, MFC-L9670CDN

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FAQs & Troubleshooting

Horizontal coloured lines appear on the page

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Content Feedback

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Support & Downloads

MFC-L8690CDW

United Kingdom(English)