The "Out of Memory" message means the memory capacity of the unit has been exceeded. The amount of memory used depends on the amount or type of data on the documents being faxed, copied or printed from the PC.

There are different times when the "Out of Memory" message may appear on your Brother machine's display, such as when you make multiple copies or print from a PC.
Check the solution applicable for your case to clear the message:

• Case 1: Copy operation in progress
  
  
• Case 2: Print operation in process
  
  
• Case 3: Fax operation in progress (Available only for Brother machines with a fax function.)

After clearing the message, see the following information as necessary.

• Click here for information on how to avoid the "Out of Memory" error message. (Available only for Brother machines with a fax function.)
  
  
• Click here if the "Out of Memory" error message continues to appear, or appears often.

Case 1: Copy operation in progress

Do one of the following to clear the message:

• While scanning the first page of multi-page job, press the STOP/EXIT key to cancel scanning.
  
  
• While scanning a subsequent page, press the Black (Mono) Start or Color (Colour) Start key to copy the pages scanned so far, or press the STOP/EXIT key to cancel the operation.

After clearing the message, wait until the other operations in progress finish and then try again.

(Available only for Brother machines with a fax function.)
Also, clear any faxes stored in the memory (See the explanation in Case 3.)


Case 2: Print operation in process

Press the JOB CANCEL key to clear jobs from your Brother machine's memory.

After clearing the message, do one of the following:

• Reduce the print resolution in the printer driver.
  
  
• (Available only for Brother machines with a fax function.)
  Clear any faxes stored in the memory (See the explanation in Case 3.)

<How to reduce the print resolution in the printer driver>

NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.

• For the Windows printer driver
• For the Windows BR-Script printer driver
• For the Mac OS X CUPS printer driver
• For the Mac OS X BR-Script printer driver

For Windows printer driver:

1. Open Printing Preferences. (Click here to see the details of how to open Printing Preferences.)
   
   
2. Check the Print Quality setting in the Basic tab. Choose a lower Print Quality setting. Click Apply => OK.
   
   
   

For Windows BR-Script printer driver:

1. Open Printing Preferences. (Click here to see the details of how to open Printing Preferences.)
   
   
2. Click Advanced....
   
   
3. Check the Print Quality setting. Choose a lower Print Quality setting. Click OK.
   
   
   
   
   
4. Click OK.

For Mac OS X CUPS printer driver:

[Mac OS X 10.2. to 10.4 users]

1. Open the Print dialog. (Click here to see the details of how to open the Print dialog.)
   
   
2. Choose Print Settings from the pop-up menu, and click the Advanced tab.
   
   
3. Check the Print Quality setting. Choose a lower Print Quality setting. Click Print.
   
   
   

[Mac OS X 10.5 or greater users]

1. Open the Print dialog. (Click here to see the details of how to open the Print dialog.)
   
   
2. Choose Print Settings from the pane pop-up menu, and click the Basic tab.
   
   
3. Check the Print Quality setting. Choose a lower Print Quality setting. Click Print.
   
   
   

For Mac OS X BR-Script printer driver:

1. Open the Print dialog. (Click here to see the details of how to open the Print dialog.)
   
   
2. Choose Printer Features from the pop-up menu.
   
   
3. Choose General 1 (Set 1 for Mac OS X 10.2 - 10.4) from Feature Sets.
   
   
4. Check the Print Quality setting. Choose a lower Print Quality setting. Click Print.
   
   
   

Case 3: Fax operation in progress (Available only for Brother machines with a fax function.)

Do one of the following to clear the message:

• While scanning the first page of a fax, press the STOP/EXIT key to cancel scanning.
  
  
• While scanning a subsequent page, press the Black (Mono) Start or Color (Colour) Start key to send the pages scanned so far, or press the STOP/EXIT key to cancel the operation.

After clearing the message, clear the stored faxes from the memory by printing them. Follow the steps below.

1. Press MENU and choose Fax => Remote Fax Opt => Print Fax or Print Document.
   
   
2. Press the Black (Mono) Start or Color (Colour) Start key.
   
   
3. After printing is finished, press the STOP/EXIT key.

How to change the Fax Storage setting to avoid the "Out of Memory" error message: (Available only for Brother machines with fax a function.)

When Fax Storage is set to On, copies of all received faxes are stored in the memory. This uses up a portion of the memory available for other functions. The Fax Storage feature is utilized for Fax Forwarding, Paging, Fax Storage, and PC Fax Receive.

If you do not need these features, verify that Fax Storage is set to Off by doing the following:

1. Press MENU and choose Fax => Remote Fax Opt => Fwd/Page/Store or Forward/Store.
   
   
2. Press the UP OR DOWN ARROW key to choose Off and press the OK key.
   
   If you have faxes stored in the memory, you will receive the following message:
   
   Erase All Fax (Doc)?  1. Yes 2. No
        --OR--
   Print All Fax?    1. Yes 2. No
   
   If you press 1(Yes), faxes in the memory will be erased or printed before the setting changes. If a backup copy has already been printed it will not be printed again.
   
   If you press 2(No), faxes in the memory will not be erased or printed and the setting will be unchanged.

If the "Out of Memory" error continues to appear, or often appears:

Follow the steps below to check if there is a problem with the scanner. If there is a problem with the scanner, documents scanned into your Brother machine's memory may be scanned as black or blue images, which will use more memory.

1. (For Brother machines with a fax function)
   Press the COPY key to illuminate it.
   
   
2. Place a blank sheet of white paper face down on the flat scanner glass.
   
   
3. Press the Black (Mono) Start key on the Brother machine.
   
   The copies should be blank sheets of paper just like the original document.

If the copy is black or blue, or if the "Out of Memory" error continues to appear, please contact Brother Customer Service from "Contact Us".