Model discontinued. This page is no longer updated.

HL-1850

FAQs & Troubleshooting

FAQs & Troubleshooting

ERROR XX <-> SERVICE CALL

When any of the service call messages appear on the LCD, turn the printer Off, wait 5 seconds and then turn the printer On again. If the alarm continues, perform a Factory Reset as follows:

 

 

  1. Press the - (minus) button until the screen says Reset Menu. The LCD should be Amber.
  2. Press the Set button.
  3. Press the + (plus) or - (minus) button until the LCD says Factory Reset, press Set.
  4. The LCD will say OK? confirming your selection. Press the Set button.
  5. The printer will automatically go to a green Ready on the LCD.

     

    If this does not clear the problem, consult your dealer or our authorised service representative.

     
 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-1650, HL-1670N, HL-1850, HL-1870N

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