Model discontinued. This page is no longer updated.

HL-1270N

FAQs & Troubleshooting

FAQs & Troubleshooting

My printouts have a grey background.


Please check the following points:

  • Make sure you use paper that meets the recommended specifications.
  • Check the printer's environment - high temperatures and high humidity can increase the amount of background shading.
  • The toner cartridge maybe damaged. Put in a new toner cartridge.
  • The drum unit maybe damaged. Put in a new drum unit.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-1030, HL-1240, HL-1250, HL-1270N

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