Model discontinued. This page is no longer updated.

HL-2030

FAQs & Troubleshooting

FAQs & Troubleshooting

Printouts have a gray background.


Please check the following points:

  • Make sure that you use paper that meets the recommended specifications.  To see what kind of paper you can use, click here.
  • Check the printer's environment - high temperatures and high humidity can increase the amount of background shading.
  • Try a new toner cartridge. To see how to replace the toner cartridge, click here.
  • Try a new drum unit. To see how to replace the drum unit, click here.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-2030, HL-2040, HL-2070N

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