HL-5170DN
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FAQs & Troubleshooting |
Printouts have a grey background.
Please check the following points:
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Make sure that you use paper that meets the recommended specifications.
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Check the printer's environment - high temperatures and high humidity can increase the amount of background shading.
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Use a new toner cartridge.
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Use a new drum unit.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models
HL-5130, HL-5140, HL-5150D, HL-5170DN
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