MFC-9420CN
![FAQs & Troubleshooting FAQs & Troubleshooting](/g/b/shared/img/module/icon_question_33.png) |
FAQs & Troubleshooting |
"JAM A1"/"JAM A2" error appears on the LCD.
Follow the procedure below to remove the jammed paper.
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Pull out the paper tray.
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Take out the jammed paper.
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Put the paper tray back in the machine.
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Open the back cover. If there is any jammed paper where the paper comes out, remove it.
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Close the back cover.
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