MFC-J497DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Reset the Network Settings to Factory Default

You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address.
IMPORTANT
(MFC-J491DW/MFC-J497DW)

When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer your faxes to your computer or another fax machine so you will not lose any important messages.

  • This feature restores all wired (supported models only) and wireless network settings to the factory settings.
  • You can also reset the print server to its factory default settings using BRAdmin Light or BRAdmin Professional.

DCP-J572DW/MFC-J491DW/MFC-J497DW

  1. Press Settings.
  2. Press or to select the following:
    1. Select [Network]. Press OK.
    2. Select [Network Reset]. Press OK.
  3. Press for two seconds to confirm.
    The machine restarts.

DCP-J772DW/DCP-J774DW/MFC-J890DW/MFC-J895DW

  1. Press [Settings]>[All Settings]>[Network]>[Network Reset].
  2. The message confirming reset will be displayed. Press [OK] for two seconds.
    The machine will restart.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J572DW, DCP-J772DW, DCP-J774DW, MFC-J491DW, MFC-J497DW, MFC-J890DW, MFC-J895DW

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