Model discontinued. This page is no longer updated.

MFC-8840D

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I factory reset the Network Interface Card (NIC)?

Before you factory reset the NIC, we recommend that you print a configuration page

To reset the NIC please follow the instructions below:


VIA THE TEST SWITCH (if applicable)
If your printer has a test switch perform the following steps:

  1. switch on the printer.
  2. Locate the NIC.
  3. Locate the TEST switch at the rear of the NIC.
  4. Press and hold down the TEST switch fo up to 20 seconds.
  5. The NIC has reset when the LED's stop flashing and then start to flash again.
  6. Please note that the LED's only flash if the print server is connected to a live Ethernet network.

 

 

 

VIA THE BRADMIN PROFESSIONAL APPLICATION SOFTWARE

You can also factory reset the NIC using the BRAdmin Professional application, to do this follow these steps:

For BRAdmin Professional ver.2.xx Users>

  1. Start the BRAdmin Professional utility, by clicking Start => All Programs or Programs => Brother Administrator Utilities => Brother BRAdmin Professional Utilities => BRAdmin Professional.
  2. From the main BRAdmin screen double click the appropriate printer.
  3. Enter the NIC password (The default password is "access").
  4. Click the Control tab
  5. Click the Restore Factory Defaults button
  6. Click the OK button when you have read the warning message.
  7. The NIC will then reset back to its default values.

 

 

<For BRAdmin Professional ver.3.xx Users>

  1. Start the BRAdmin Professional utility, by clicking Start => All Programs or Programs => Brother Administrator Utilities => Brother BRAdmin Professional 3 => BRAdmin Professional 3.
  2. From the main BRAdmin screen double click the appropriate machine.
  3. Enter the NIC password (The default password is "access").
  4. Click Network Configuration tab, Control Panel and select Set Default.
  5. Click on Submit button.
  6. The NIC will then reset back to its default values.

VIA A WEB BROWSER

Because web based management requires the TCP/IP protocol for communication, any reset option you see when managing the printer with a web browser will not reset the IP address details. If you wish to totally reset all the NIC parameters we recommend you reset the NIC using the TEST button or by using the BRAdmin application.

 

To reset the NIC (excluding TCP/IP parameters) follow these steps:

  1. Connect to the NIC using a web browser.
  2. Click the "Network Configuration" page or the "Properties" page.
  3. Enter the NIC password (the NIC password is detailed in the user guide for the NIC) if applicable.
  4. Click the "Set Default" link or press the "Restore Settings" button.

 

 

VIA THE PRINTER CONTROL PANEL (only for HL-5000/HL-5100 series Users)

  1. Switch off the Printer.
  2. Make sure that the front cover is closed and the power cord is plugged in.
  3. Hold down the Go button as you switch the printer on.  All the LEDs light up.  Keep the button pressed down until the Toner LED lights.  When the Toner LED lights, release the GO button.
  4. Hold down the Go button until the Yellow Status LED lights.  When the status LED lights, release the Go button.
  5. When all the LED's light, the printer will start warming up.  The NIC has now been reset to its factory defaults.

 

 

VIA THE PRINTER CONTROL PANEL (only for HL-8050N/HL-2700CN Users)

  1. Turn off the printer.
  2. Hold down the + button as you turn on the power switch. Keep the button pressed until the LCD displays shows --MENU-- on the top row.
  3. The NIC has been reset to its default factory settings.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, HL-1270N, HL-1430, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2460, HL-2600CN, HL-2700CN, HL-3260N, HL-3450CN, HL-4000CN, HL-4200CN, HL-5040, HL-5050, HL-5070N, HL-5140, HL-5150D, HL-5170DN, HL-6050DN, HL-7050N, HL-8050N, MFC-8420, MFC-8440, MFC-8820D, MFC-8840D, MFC-8840DN, MFC-890, MFC-9880, NC-6100h

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