Model discontinued. This page is no longer updated.

HL-4000CN

FAQs & Troubleshooting

FAQs & Troubleshooting

What are the suitable types of paper for this printer?

Using paper that is unsuitable for printing can cause paper jams and deteriorate print quality. We recommend that you use the types of paper listed below for the best results from your printer.

 

 

Suitable Basis Weight

When using stationary supplier paper, make sure that it complies with the following specifications. However, we recommend that you use standard domestic paper.

 

 

Feeding Method Specifications
Multi-purpose Tray (MP Tray) Basis weight: 60 to 216 gsm
(16.0 to 57.5 lb)
Standard Paper Tray (tray1)
Trays 2, 3 (optional tray module)
Basis weight: 60 to 105 gsm
(16.0 to 28.0 lb)

 

 

Basis weight refers to the weight of one square metre of paper.

 

 

Recommended Paper

Recommended paper for this printer is defined as follows:

 

Paper Type Europe USA
Plain paper Xerox Premier 80 gsm (21.3 lb)
Xerox Business 80 gsm (21.3 lb)
Modo DATACOPY 80 gsm (21.3 lb)
Xerox 4200DP 20 lb
Champion Paper One 20 lb
Hammermill Laser Paper 24 lb
Recycled paper Xerox Recycled Supreme 80 gsm -
Transparency 3M CG3300 3M CG 3300
Label Avery laser label L7163 Avery laser label #5160

 

 

Special paper

You can print the following types of paper from the multi-purpose tray. They are referred to as 'specialty paper'.

 

 

Paper Type
 Important
Transparency sheets Do not use full colour transparency sheets (bordered by a white frame).
Label sheets Use label sheets that are uncut with labels covering the whole sheet.

Envelopes

  • Com-10
  • Monarch
  • C5
  • DL
Do not use envelopes that have tape seals. Printing some types of preglued envelopes may not be possible, depending on the condition of the adhesive.
We recommend using envelopes designed for laser printers.
Cardboard
Basis weight: 100 to 216 g/m2 (26.6 to 57.5 lb)
When printing on rigid cardboard, the image position may shift.
Coated paper When printing on coated paper, feed the sheets one by one.
Moisture can cause the sheets to stick together, causing more than one sheet go through at one time, which can result in malfunction or damage.

 

 
 

Do not use inkjet paper, iron-on transfer paper or perforated paper, because it will cause a paper jam or damage your machine.

 

 

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-4000CN

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