MFC-J825DW

FAQs & Troubleshooting

FAQs & Troubleshooting

I want to use a name from my Windows® 2000/XP address book to send a FAX. The address book is stored on a network share and when I try to access the address book it will not open.

It is not possible for Windows® 2000 and XP users to use the address book on a network. Please relocate the address book file to your local HDD.


To send a PC-FAX, you need to log on with administrator rights.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-1820C, FAX-1840C, FAX-1940CN, FAX-2440C, FAX-2920, MFC-210C, MFC-215C, MFC-235C, MFC-255CW, MFC-260C, MFC-295CN, MFC-3220C, MFC-3240C, MFC-3320CN, MFC-3340CN, MFC-3420C, MFC-3820CN, MFC-410CN, MFC-425CN, MFC-465CN, MFC-4820C, MFC-490CW, MFC-5440CN, MFC-5490CN, MFC-5840CN, MFC-5890CN, MFC-5895CW, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-680CN, MFC-6890CDW, MFC-7320, MFC-7360N, MFC-7440N, MFC-7460DN, MFC-7840W, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-820CW, MFC-8370DN, MFC-8380DN, MFC-885CW, MFC-8880DN, MFC-8890DW, MFC-9120CN, MFC-9320CW, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9465CDN, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J265W, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.