HL-5280DW
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FAQs & Troubleshooting |
How do I print on thick paper, labels and envelopes from the MP tray in Windows applications?
MP Tray mode is automatically turned on when paper is put in the multi-purpose tray.
Use the following steps for printing on thick paper, labels and envelopes.
-
Choose the following from the printer driver:
(1) Paper Size
(2) Media Type
(3) Paper Source
and any other settings.
[PCL printer driver]
![](/g/b/img/faqend/faq00000063_007/gb/en/1942/E5250_U_WXPC0067.gif)
[BR-Script printer driver]
![](/g/b/img/faqend/faq00000063_007/gb/en/1943/Untitled1.gif)
- When you use Envelope #10, choose Com-10 in Paper Size.
- For other envelopes which are not listed in the printer driver, such as Envelope #9 or Envelope C6, choose User Defined...
- Open the MP tray and lower it gently.
![](/g/b/img/faqend/faq00000063_007/gb/en/1944/A5250_U_G009.gif)
- Pull out the MP tray support flap (1).
![](/g/b/img/faqend/faq00000063_007/gb/en/1945/A5250_U_G010.gif)
- Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer.
![](/g/b/img/faqend/faq00000063_007/gb/en/1946/A5250_U_G071.gif)
- Put paper in the MP tray. Make sure that the paper stays under the maximum paper mark on both sides of the tray.
![](/g/b/img/faqend/faq00000063_007/gb/en/2795/A5270_U_G013.gif)
- Envelope joints that are sealed by the manufacturer should be secure.
- The side to be printed on must be face up.
- All sides of the envelope should be properly folded without wrinkles or creases.
- While pressing the paper-guide release lever, slide the paper guide to fit the paper size.
![](/g/b/img/faqend/faq00000063_007/gb/en/2789/A5270_U_G014.gif)
- Send the print data to the printer.
- Remove each sheet or envelope at once after printing. Stacking the sheets or envelopes may cause the paper to jam or curl.
- If envelopes get smudged during printing set the Media Type to Thick Paper or Thicker Paper to increase the fixing temperature.
-
When you put paper in the MP tray, remember the following:
- Put the leading edge (top of the paper) in first and push it gently into the tray.
- Make sure that the paper is straight and in the proper position in the MP tray. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam.
- If the DL size double flap envelope is creased after printing, choose DL Long Edge in Paper Size, from the Basic tab. Put a new DL size double-flap envelope in the MP tray with the longest edge of the envelope in first, then print again.
![](/g/b/img/faqend/faq00000063_007/gb/en/1948/E5250_U_WXPC00818.gif)
If the printed envelopes have wrinkles, please try to change the direction of the flap when loading.
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