DCP-J140W

FAQs & Troubleshooting

FAQs & Troubleshooting

Black ink is still wet after printing on glossy paper from my computer

When printing on glossy paper, make sure you select Photo Paper (Brother BP71 Photo Paper/ Brother BP61 Photo Paper/ Other Photo Paper) as the Media Type in the printer driver:

 

NOTE: The screens on your computer may vary depending on your operating system.

 

Windows

  1. Click Start Control Panel Hardware and Sound > Devices and Printers
  2. Right-click your printer icon and select Printing Preferences...
  3. In the Basic tab, select Photo Paper (Brother BP71 Photo Paper/ Brother BP61 Photo Paper/ Other Photo Paper) for the Media Type.
  4. Click OK..


 

 

Mac

 

  1. Click File > Print.
  2. Click the disclosure triangle next to the Printer pop-up menu.
     
    image
    image

     

     

  3. Select Print Settings in the Print dialog box.
     
    image

     

  4. Click the Media Type pop-up menu.
  5. Select Photo Paper (Brother BP71 Photo Paper/ Brother BP61 Photo Paper/ Other Photo Paper).

 

image

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J1100DW, DCP-J132W, DCP-J140W, DCP-J152W, DCP-J525W, DCP-J552DW, DCP-J562DW, DCP-J572DW, DCP-J725DW, DCP-J752DW, DCP-J772DW, DCP-J774DW, DCP-J785DW, DCP-J925DW, HL-J6000DW, HL-J6100DW, MFC-J1300DW, MFC-J430W, MFC-J4410DW, MFC-J4510DW, MFC-J4610DW, MFC-J470DW, MFC-J4710DW, MFC-J480DW, MFC-J491DW, MFC-J497DW, MFC-J5330DW, MFC-J5335DW, MFC-J5730DW, MFC-J5910DW, MFC-J5930DW, MFC-J5945DW, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6530DW, MFC-J6710DW, MFC-J680DW, MFC-J6910DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J6947DW, MFC-J825DW, MFC-J870DW, MFC-J880DW, MFC-J890DW, MFC-J895DW, MFC-J985DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.