HL-6050DN
FAQs & Troubleshooting
How do I clear paper jams?
If a paper jam occurs, printing stops and an error message appears on the control panel informing you of the location of the paper jam.
"JAM MP TRAY"
"JAM TRAY1" (2-1) / "JAM TRAY 2" (2-2)
"JAM INSIDE"
"JAM DUPLEX"
Paper may jam in the paper tray, inside the printer, in the back output tray or where the paper comes out of the printer. Check where the jam is and follow the instructions on the next few pages to remove the jammed paper.
If the error message still appears on the LCD after you remove the jammed paper, there may be more paper jammed somewhere else. Please check the printer thoroughly.
After you have removed all the jammed paper, open the front cover and then close it again to start printing.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Error Messages Paper Feed / Paper Jam Print Mobile Others Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information
Printer
Error Message on Machine's Display Error Message on Computer Error Message on Mobile Device
Paper Jam Paper Feed Problem
Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem General Print Problem Print from Computer (Windows) Print from Computer (Macintosh) Print from Mobile Device Print Settings / Management Tips for Printing
Advanced Networking Wired Network Setting Problem Wireless Network Setting Problem Wired Network Settings Wireless Network Settings Tips for Network Settings
Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™)
Machine problem
Machine Setup / Settings Accessory Installation
Installing Drivers / Software Updating Drivers / Software / Firmware Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips
Consumables Paper Accessories
Cleaning
Product Specification Paper Specification
Windows Support Macintosh Support