HL-1850
FAQs & Troubleshooting |
The image is ghosted.
Please check the following points:
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Make sure you use paper that meets our specifications. Rough-surfaced paper, paper that has absorbed moisture, or thick paper can cause this problem. To see what kind of paper you can use, click here.
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Make sure that you choose the appropriate Media Type in the printer driver.
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The drum unit may be damaged. Put in a new drum unit. To see how to replace the drum unit, click here.
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The toner cartridge may be damaged. Put in a new toner cartridge. To see how to replace the toner cartridge, click here.
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The fixing unit may be smudged. Call Customer Support.
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