HL-L2365DW
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FAQs & Troubleshooting |
Hollow print
Check the following points to resolve the issue:
- Choose Thick Paper mode in the printer driver or use thinner paper than you are currently using.
-
(Not available for some models)
Choose Thick Paper in the machine's Media Type menu setting. -
Check the machine's environment. Conditions such as high humidity can cause hollow print.
Refer to Product Safety Guide available in the Manuals section. -
The drum unit may be damaged. Replace the drum unit with a new drum unit.
> Click here to see how to replace the drum unit.
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