MFC-8370DN
FAQs & Troubleshooting |
Hollow print
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Make sure that you use paper that meets our specifications. Please see "What is the recommended paper?".
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Choose Thick paper mode in the printer driver, choose Thick in the
machine's Paper Type menu setting or use thinner paper than you are currently using.
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Check the machine's environment. Conditions such as high humidity can cause hollow print.
- The drum unit may be damaged. Put in a new drum unit. Please see the instructions, "How do I replace the drum unit?".
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