VC-500W

FAQs & Troubleshooting

FAQs & Troubleshooting

My prints do not look as expected when I print from a Mac using AirPrint.

Check your AirPrint settings on your Mac:

Make sure that the size of the roll cassette loaded in the printer is correct for the paper size selected in the print settings.  If the paper size setting is incorrect, the object you want to print may be printed at the wrong size.  Select the correct paper size for the installed roll cassette.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

VC-500W

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.