FAQs & Troubleshooting

FAQs & Troubleshooting

Printed paper contains streaks or paper is not fed correctly.

Is the print head or roller dirty?
Although the print head generally remains clean under normal use, lint or dirt from the roller may become stuck on the printer head.  Clean the print head and roller.

For more information how to clean the print head and the roller, see the FAQ: "How do I clean my machine?"

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-2030, RJ-2050, RJ-2140, RJ-2150, RJ-4230B, RJ-4250WB

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.