RJ-2150

FAQs & Troubleshooting

FAQs & Troubleshooting

What do the indicator lights mean?

The indicator lights and flashes to indicate your printer's status. The symbols used in this FAQ explain the meaning of the different indicator colors and patterns:

 

Lit in orange or Lit in red
Indicator is lit in the color shown
Flashing in orange or Flashing in red
Indicator is flashing in the color shown

 

LED

LCD

Condition

Solution

Lit in orange
- Charging -
Flashing in orange

(0.5 second × 2 times + off for 2 seconds)

- Rechargeable battery
power: low
Charge the rechargeable Li-ion battery.
→ Click here to see how to charge the rechargeable Li-ion battery

Varies depending on the battery condition

Cooling Now cooling Wait a while. Printing will resume
automatically.
Lit in red

-

Program transfer failed
Boot mode

Turn off the printer and then turn it on again.
If the problem still occurs, contact Brother Customer Service.

Flashing in red
 
 
 
 
 
 
 
 
 
Recharge Battery!

Rechargeable battery
power: empty

Charge the rechargeable Li-ion battery.

→ Click here to see how to charge the rechargeable Li-ion battery

 

Media Error!
Check Loading
Wrong media error
Cover Open
Close Cover
Cover open error Close the media roll compartment cover.

System Error! 01

System Error! 02

System error

Turn off the printer and then turn it on again.

If the problem still occurs, contact Brother Customer Service.

Mass Storage
Operation Error!
Mass storage error The file system becomes corrupted or a file is copied while a mass storage file is being processed. Turn off the printer and then turn it on again.
Communication
Error
Communication error
WPS did not connect
Try to connect again?
WPS connection error
(only for RJ-2050/2140/2150)
  • The access point could not be found.
    → Try to connect again.
  • An access point for establishing a connection could not be specified.
    → Confirm the WPS setting environment (distance between the access point and the printer, presence of obstructions, and so on) for the access point, and then configure the WPS settings for the printer again.
Memory Full! Memory full error
  • Print jobs exceeding 1m (39.37″) or incompatible files cannot be printed.
  • There is not enough internal memory available when you try to save a label file.
    → Delete any unnecessary files, and then print again.
Invalid Database Record Database search error
  • There is no database with the specified number. Specify a correct number.
  • The search for a template with a linked database fails.
    → Search again.

No Template Selected

No template error

  • There is no template with the specified number. Specify a correct number.
  • When printing a template, the specified template does not exist.
    → Select the correct template, and then print again.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-2030, RJ-2050, RJ-2140, RJ-2150

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.