Model discontinued. This page is no longer updated.

OmniJoin

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 09/03/2016
  • ID: faqp00100243_000

I cannot connect to OmnijJoin with the address created by "Receive Calls from Room System".

Some room systems (Polycom® or Cisco®/TANDBERG®) use a fixed port (1720) with H.323. These systems cannot call OmniJoin using H.323.
 

There are two separate possible solutions. You may:
 

Solution 1. Use OmniJoin "Connect to Room System" call process.

Solution 2. Use SIP instead of H.323.

If your question was not answered, have you checked other FAQs?

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit