MFC-J870DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Check the firmware version.

Follow the steps below to check the firmware version.

  1. Press Settings.
  2. Press All Settings. (This step might be skipped in some models.)
  3. Press the Up or Down arrow key to display Machine Info.
  4. Press Machine Info.
  5. Press Firmware Version.
  6. Press Main Version.
    The firmware version is displayed on the machine's display (LCD).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J172W, DCP-J4120DW, DCP-J552DW, DCP-J562DW, DCP-J752DW, DCP-J785DW, MFC-J2320, MFC-J2720, MFC-J4420DW, MFC-J4620DW, MFC-J4625DW, MFC-J5320DW, MFC-J5620DW, MFC-J5625DW, MFC-J5720DW, MFC-J5920DW, MFC-J650DW, MFC-J680DW, MFC-J6920DW, MFC-J6925DW, MFC-J870DW, MFC-J880DW, MFC-J985DW

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