MFC-J6510DW

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I store Speed Dial numbers on my Brother machine for easy dialing?

You can program your Brother machine to do two types of easy dialing: One Touch Dialing and Speed Dialing. If you lose electrical power, auto-dial numbers stored in memory will not be lost.



Storing One Touch Dial numbers:

Your Brother machine has 8 One Touch keys where you can store 16 fax or telephone numbers for automatic dialing. To access numbers 9 to 16 hold down the Shift key as you press the One Touch key. You can also store names with these numbers. When you dial a One Touch number, your Brother machine's LCD displays the name or number as the call is dialed.


One Touch keys are not the dial pad keys. They are the nine keys (labeled 1 - 16) located on the left side of the control panel.

To store One Touch numbers, please follow these steps:
*If your Brother machine has a touchscreen, please follow the steps of "For Touchscreen models" below.
  1. Do one of the following:
    • Press the One Touch key where you want to store the number and then press 1 to choose Yes. Go to STEP 5.
    • Press the Up arrow key (Phone Book).
  2. Press the Up or Down arrow key to choose Set One Touch Dial. Press OK.
  3. Press the Up or Down arrow key to choose the One Touch location where you want to store the number.
    NOTE: Available One Touch locations will be listed as "Not Registered" on the LCD.
  4. Press OK.
  5. Do one of the following:
    • Enter the name (up to 16 characters) and press OK.
    • To store the number without a name, press OK.
  6. Enter the fax or telephone number (up to 20 digits). Press OK.
  7. Press the Up or Down arrow key to choose Complete. Press OK.
  8. Press Stop/Exit.
<For Touchscreen models>
  1. Press the One Touch key where you want to store the number. Press Yes.
    Or, you can use the LCD buttons by pressing Phone Book, More and Set One Touch Dial, and then enter the number of the One Touch key where you want to store the number and press OK.
  2. Do one of the following:
    • Enter the name (up to 16 characters) using the buttons on the LCD. Press OK.
    • To store the number without a name, press OK.
  3. Enter the fax or telephone number (up to 20 digits) using the buttons on the LCD. Press OK.
  4. When the LCD displays your settings, press OK to confirm.
  5. Press Stop/Exit.


Storing Speed Dial numbers:

Speed Dial numbers are stored as 2-digit locations on the dial pad of your Brother machine. Once you have programmed a number to a Speed Dial location, you can dial the number by pressing - the Up arrow key (Phone Book), Search, OK key, the two-digit number (for touchscreen models, press Phone Book, the two-digit number and Send a fax) and then Black Start (Mono Start) or Color Start (Colour Start). The number of dials you can store varies by machines. Please refer to the User's Guide for your machine. The latest User's Guide is available in the Manuals section. To store Speed Dial numbers, please follow these steps:
*If your Brother machine has a touchscreen, please follow the steps of "For Touchscreen models" below.

  1. Press the Up arrow key (Phone Book).
  2. Press the Up or Down arrow key to choose Set Speed Dial. Press OK.
  3. Press the Up or Down arrow key to choose the 2-digit Speed Dial location where you want to store the number.
    NOTE:Available Speed Dial locations will be listed as "Not Registered" on the LCD.
  4. Press OK.
  5. Do one of the following:
    • Enter the name (up to 16 characters) and press OK.
    • To store the number without a name, press OK.
  6. Enter the fax or telephone number (up to 20 digits). Press OK.
  7. Do one of the following:
    • Enter the second fax or telephone number (up to 20 digits) and press OK.
    • If you do not want to store a second number, press OK.
  8. Press the Up or Down arrow key to choose Complete. Press OK.
  9. Do one of the following:
    • To store another Speed Dial number go to STEP 3.
    • To finish press Stop/Exit.
<For Touchscreen models>
  1. Press Phone Book.
  2. Press More.
  3. Press Set Speed Dial.
  4. Do one of the following:
    • Enter the name (up to 16 characters) using the buttons on the LCD. Press OK.
    • To store the number without a name, press OK.
  5. Enter the first fax or telephone number (Fax/Tel1:) using the buttons on the LCD (up to 20 digits). Press OK.
  6. Do one of the following:
    • Enter the second fax or telephone number (Fax/Tel2:) using the buttons on the LCD (up to 20 digits). Press OK.
    • If you do not want to store a second number, press OK.
  7. To choose where the number will be stored, do one of the following:
    • To accept the displayed next available Speed Dial location, press OK.
    • To enter a different Speed Dial location, press a 2-digit number using the buttons on the LCD. Press OK.
    NOTE: If the 2-digit Speed Dial location you choose is already taken, the OK button on the LCD will not work. Choose a different location.
  8. When the LCD displays your settings, press OK to confirm.
  9. Do one of the following:
    • To store another Speed Dial number, repeat steps 2 to 8.
    • To finish storing numbers, press Stop/Exit.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J6510DW, MFC-J6710DW, MFC-J6910DW

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