FAQs & Troubleshooting

FAQs & Troubleshooting

All the covers on the Brother machine are securely closed, however the message "Cover is Open" is displayed on the LCD. How do I clear this message?

If the Brother machine was turned off and then turned on again with a paper jam in the back of the machine, the message "Cover is Open" will appear on the LCD.

To resolve this issue, please refer to the solution, How do I clear the message "Paper Jam Back" from the LCD display?

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-8060, DCP-8065DN, MFC-8460N, MFC-8860DN, MFC-8870DW

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