MFC-8460N

FAQs & Troubleshooting

FAQs & Troubleshooting

When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY".

This message means the memory capacity of the unit has been exceeded. The amount of memory used depends on the amount or type of data on the documents being faxed or copied.

If you get an "Out of Memory" message while scanning the first page, press Stop/Exit to cancel scanning.

If you get an "Out of Memory" message while scanning a subsequent page, you can either press Start to transmit or copy the pages that were scanned so far, or press Stop/Exit to cancel the operation.


"Out of Memory" message with Fax Storage On? When Fax Storage is set to On, copies of all received faxes are stored in the memory, thus using up a portion of the memory available for other functions. The Fax Storage feature is utilized for Fax Forwarding, Fax Paging and Remote Retrieval. If you do not need these features, verify that Fax Storage is set to Off by doing the following:

  1. Press Menu.
  2. Press the Up or Down arrow key to choose Fax and press OK.
  3. Press the Up or Down arrow key to choose Remote Fax Opt and press OK.
  4. Press the Up or Down arrow key to choose Fwd/Page/Store or Forward/Store and press OK.
  5. Press the Up or Down arrow key to choose Off and press OK.
  6. If you have faxes stored in the memory, you will receive a message that reads Erase All Fax ? 1. Yes 2. No. (Erase All Doc ? 1. Yes 2. No.)

    If you want to erase all the faxes in the memory without printing them out, press 1 (Yes) and then press Stop/Exit.

    If you would like to reprint the saved faxes, press 2 (No), press Stop/Exit and continue to the following steps for instructions on how to print stored faxes.

If you do need the features that require Fax Storage to be On, the stored faxes will need to be erased or printed to remove them from the memory and to allow additional memory to be available. Follow these steps to print the stored faxes:

  1. Press Menu.
  2. Press the Up or Down arrow key to choose Fax and press OK.
  3. Press the Up or Down arrow key to choose Remote Fax Opt and press OK.
  4. Press the Up or Down arrow key to choose Print Fax or Print Document and press OK.
  5. Press Start.
  6. After printing is finished, press Stop/Exit.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-2840, FAX-2845, FAX-2845R, FAX-2940, FAX-2940R, MFC-7320, MFC-7320R, MFC-7360N, MFC-7360NR, MFC-7440N, MFC-7440NR, MFC-7460DN, MFC-7840W, MFC-7840WR, MFC-7860DW, MFC-7860DWR, MFC-8460N, MFC-8860DN, MFC-8870DW

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