How do I clear the "Awaiting Redial" message?
There are several reasons this message would appear when sending a fax.
- If the fax number you are dialing does not answer or the line is busy, this message will appear. Verify you have the correct fax number and try again.
- Verify the telephone line cord is connected from the jack (socket) on the FAX/MFC labeled LINE directly to the WALL jack (socket). Disconnect and reconnect to ensure the connection is secure and solid.
- Verify if your Brother machine has a dial tone. For more information, please refer to "How can I verify if my Brother machine has a dial tone?".
- If the receiving unit is busy, the sending unit will automatically redial the number within 5 minutes. The sending unit will attempt to redial 1 time after 5 minutes (up to three times at five minutes intervals for Europe and Asia/Oceania regions). If the unit is still busy, the sending unit will display "No Response/ Busy" and print out a report with the same message.
How to redial:
Anytime you want to make a second call to the last number dialed, press Redial/Pause and then Fax Start or Start.
FAX-2820, FAX-2825, FAX-2825R, FAX-2840, FAX-2845, FAX-2845R, FAX-2920, FAX-2920R, FAX-2940, FAX-2940R, MFC-4820C, MFC-7225N, MFC-7320, MFC-7320R, MFC-7360N, MFC-7360NR, MFC-7420, MFC-7420R, MFC-7440N, MFC-7440NR, MFC-7460DN, MFC-7820N, MFC-7820NR, MFC-7840W, MFC-7840WR, MFC-7860DW, MFC-7860DWR, MFC-8220, MFC-8370DN, MFC-8380DN, MFC-8420, MFC-8440, MFC-8460N, MFC-8510DN, MFC-8520DN, MFC-8820D, MFC-8840D, MFC-8840DN, MFC-8860DN, MFC-8870DW, MFC-8880DN, MFC-8890DW, MFC-890, MFC-8950DW, MFC-8950DWT