FAQs & Troubleshooting

FAQs & Troubleshooting

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4

These steps may help you locate your wireless security settings if your Macintosh is also connected to your network using a wireless connection. If your Macintosh is connected to the network with an Ethernet cable, or you are unable to access the Keychain Access application, you will need to contact your router manufacturer or network admin to determine your wireless network's security settings.


  1. Click Go => Utilities => double-click Keychain Access.

    Double-click Keychain Access.

  2. Under Keychains, click All Items and locate your Network from the list.

    NOTE: If the network is not listed under All Items, click Passwords and locate your Network from the list.

  3. Double-click the Network Name (SSID) under Name.

    Double-click the Network Name (SSID).

  4. In the Attributes Tab, put a check next to Show password.

    Put a check next to Show password.

  5. When prompted, enter the Mac Administrator's password or Keychain password in the dialog box and then click Allow Once.

    Enter password and click Allow.

  6. Make a note of the password listed in the Show password field to use when connecting to the Wireless network.

    Make a note of the password.


  1. Click Apple Menu => System Preferences => Network.

    Click Network.

  2. Choose Airport for Show.

    Choose Airport for Show.

  3. Under Airport, choose Preferred networks for By default, join:

    Choose Preferred networks.

  4. Make a note of the Network Name and Security type on the list of Preferred networks.

    Make a note of the Network Name and Security type.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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