FAQs & Troubleshooting

FAQs & Troubleshooting

In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?       

The following instructions will help you completely uninstall the printer driver and reinstall the newest printer driver.

  1. Make a temporary folder on your HDD as location to save the downloaded self-extracting file. e.g. C:\bront

  2. Click here to download the uninstall tool. Please note that the uninstall tool is intended for local interface users.

  3. Once downloading is completed, double click the downloaded file to extract it.

  4. "ZIP Self Decompression" will appear. Click DECOMPRESS.

  5. "The decompression process was successful." will appear. Click OK.

  6. A folder will be created in the temporary folder created in Step 1.

  7. Open the folder and double click "BrRemPnP.exe". "Brother Device Driver Uninstall Tool" dialog box will appear.

    NOTE: When the User Account Control screen appears, click Allow or Yes.

  8. From the pulldown list select the model name that you want to uninstall. Then, click OK.

    Select your model name and click OK.

  9. "The uninstall has been completed successfully." will appear. Click OK.

    Completed successfully

  10. Go to "Downloads" section of this web site and reinstall the driver.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-145C, DCP-163C, DCP-165C, DCP-167C, DCP-185C, DCP-195C, DCP-197C, DCP-365CN, DCP-373CW, DCP-375CW, DCP-377CW, DCP-383C, DCP-385C, DCP-387C, DCP-395CN, DCP-585CW, DCP-6690CW, DCP-8070D, DCP-8085DN, DCP-9010CN, DCP-J125, DCP-J315W, DCP-J515W, DCP-J715W, MFC-250C, MFC-255CW, MFC-257CW, MFC-290C, MFC-295CN, MFC-297C, MFC-490CW, MFC-5490CN, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-6890CDW, MFC-790CW, MFC-795CW, MFC-8370DN, MFC-8380DN, MFC-8880DN, MFC-8890DW, MFC-9120CN, MFC-9320CW, MFC-990CW, MFC-J220, MFC-J265W, MFC-J410, MFC-J415W, MFC-J615W

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