MFC-295CN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 25/09/2008
  • ID: faq00002527_000

How does my telephone company's Caller ID feature work with my Brother machine?

Your Brother machine's Caller ID feature allows you to use the Caller ID service that is offered by many local telephone companies. This feature will display the telephone number and name (if available) of the caller when the line rings.

After the line rings a few times, your Brother machine's LCD shows the caller's telephone number and name (if available). Once you answer the call, the Caller ID information disappears from the LCD, but the information is stored in your Brother machine's Caller ID Memory.

  • You will see the first 16 characters of the number (or name).
  • # Unavailable or ID Unknown - means the call originated outside your Caller ID service area.
  • Private Call or ID Withheld - means the caller has intentionally blocked the transmission of Caller ID information.

Please note that Caller ID service varies with different telephone companies. We recommend you call your local telephone company to determine what type of service is available in your area.



Viewing and Printing the Caller ID List


Your Brother machine's Caller ID Memory stores information for up to thirty calls. When the thirty-first call is received, it replaces information about the first call.
You can scroll through your Brother machine's Caller ID List. To review the calls you have received, please follow these steps:
  1. Press Menu.
  2. Press the Up or Down arrow key to select Fax.
  3. Press OK.
  4. Press the Up or Down arrow key to select Miscellaneous.
  5. Press OK.
  6. Press the Up or Down arrow key to select Caller ID.
  7. Press OK.
  8. Press the Up or Down arrow key to select Display# or Display ID.
  9. Press OK.
  10. Press the Up or Down arrow key to to scroll through the Caller ID memory to choose the Caller ID you want to view, and then press OK. The LCD shows the caller's number or name and the date and time of the call.
  11. To finish viewing, press Stop/Exit.
To print the Caller ID List, please follow these steps:
  1. Press Menu.
  2. Press the Up or Down arrow key to select Fax.
  3. Press OK.
  4. Press the Up or Down arrow key to select Miscellaneous.
  5. Press OK.
  6. Press the Up or Down arrow key to select Caller ID.
  7. Press OK.
  8. Press the Up or Down arrow key to select Print Report.
  9. Press OK.
  10. Press Black(Mono) Start or Color(Colour) Start.
  11. After printing has finished, press Stop/Exit.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-250C, MFC-255CW, MFC-257CW, MFC-290C, MFC-295CN, MFC-297C, MFC-5490CN

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