FAQs & Troubleshooting
The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
It means that the tape width / label size inside the printer does not match the one selected in P-touch Editor.
You can correct this error by:
Re-selecting the tape width / label size in P-touch Editor.
Changing the tape cassette or label inside the printer.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
PT-2420PC, PT-2450DX, PT-2700, PT-2730, PT-3600, PT-9200DX, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, QL-1050, QL-1050N, QL-1060N, QL-500, QL-500A, QL-550, QL-560, QL-570, QL-580N, QL-650TD, QL-700, QL-710W, QL-720NW
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