FAQs & Troubleshooting

FAQs & Troubleshooting

The tape width cannot be selected in P-touch Editor. Only standard paper sizes can be selected.

  • Is the printer driver for P-touch installed?
    Be sure to download and install both P-touch Editor and the printer driver.

  • The P-touch driver may not be the default printer for P-touch Editor.
    In P-touch Editor, click on [File] and select [Printer/Page Setup] to display the Printer Setup dialog box.


    Make sure that "P-touch Series Printer" is selected and that the printer is listed below it.
    If "P-touch Series Printer" is not selected, select it, and then click the "Set as Default" button.

    If a P-touch Series Printer is listed under "Other Printer", the driver has not been installed correctly. Try installing the driver again.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-1010, PT-1230PC, PT-18R, PT-1950, PT-2420PC, PT-2430PC, PT-2450DX, PT-2700, PT-3600, PT-9200DX, PT-9200PC, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, QL-1050, QL-1050N, QL-500, QL-500A, QL-550, QL-560, QL-650TD

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