HL-S7000DN

FAQs & Troubleshooting

FAQs & Troubleshooting

Tray 1 Error / Tray 2 Error / Tray 3 Error / Tray 4 Error

The error message Tray XX Error is displayed when the indicated tray is not installed in the machine correctly.

Please follow the steps below to solve the problem:


  1. Completely pull out the paper tray indicated by the message on the the machine's display.

  2. Check inside the machine and the tray for any paper.

  3. Re-install the tray correctly in the machine.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-S7000DN

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