FAQs & Troubleshooting

FAQs & Troubleshooting

Install the optional lower tray

Follow the steps below to install the optional lower tray:

NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.

Be careful not to pinch your fingers when you put the machine down. DO NOT carry the machine with the lower tray. You may be injured or cause damage to the machine because the lower tray is not securely attached to the machine.

  1. Remove all the cables from the machine.
    Remove all the cables from the machine
  2. Lift the machine carefully and place it onto the lower tray unit, so that the alignment pins of the lower tray unit are inserted into the guide holes on the bottom of the machine as shown.
    Place the machine onto the lower tray unit
  3. Plug all the cables back into the machines then turn on the power switch.
    Plug all the cables back into the machine then turn on
  4. Set the paper size, paper type and tray settings for the lower tray unit using the control panel of your machine.
  5. Let your machine recognize the optional lower tray by following the steps applicable for your Operating System. (Windows)
    Configure the printer driver to work with the lower tray.
    1. Open Printer Properties. (Click here to see how to open Printer Properties.)
    2. Click the Device Settings tab, and then click Auto Detect. Once the lower tray and paper size have been detected, then click Apply.
      (Under certain conditions Auto Detect may not be available. If this situation occurs, you can manually add the lower tray. In Available Options choose the tray(s) you have installed, click Add, and then click Apply.)
      Configure the printer driver to work with the lower tray
    The printer driver is already configured for use with the lower tray. No additional steps are required.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-L5000D, HL-L5100DN(T), HL-L5200DW(T), HL-L6250DN, HL-L6300DW(T), HL-L6400DW(T), HL-L6450DW

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