FAQs & Troubleshooting

FAQs & Troubleshooting

When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)

Android™ 10 does not support printing or scanning with the NFC feature in iPrint&Scan.
Send a print job, or start a scan job, in iPrint& Scan without using the NFC feature.

  • Make sure that you have the latest version of iPrint&Scan installed.
  • Make sure your mobile device and Brother machine are connected to the same Wi-Fi network or using Wi-Fi Direct (supported models only).

> Click here to see how to scan using the Brother iPrint&Scan application.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-3600W, DCP-L6600DW, HL-J6000DW, HL-J6100DW, HL-L6300DW(T), HL-L6400DW(T), HL-L6450DW , HL-L8360CDW, HL-L9310CDW(T), MFC-J3930DW, MFC-J4620DW, MFC-J4625DW, MFC-J5930DW, MFC-J5945DW, MFC-J6920DW, MFC-J6925DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J6947DW, MFC-J870DW, MFC-L6800DW(T), MFC-L6900DW(T), MFC-L6950DW, MFC-L6970DW, MFC-L8900CDW, MFC-L9550CDW(T), MFC-L9570CDW(T), MFC-L9577CDW

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