HL-5370DW
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FAQs & Troubleshooting |
Printouts have toner specks.
Check the following points:
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Make sure that you use paper that meets our specifications. Roughsurfaced paper may cause the problem.
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The drum unit may be damaged. Put in a new drum unit. To see how to replace the drum unit, click here.
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Use a Brother genuine toner cartridge which is specially formulated to ensure top print quality.
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The fuser unit may be contaminated. Call Brother Customer Service.
Related FAQs
- Vertical black lines appear on the printout.
- White spots appear in areas of dense black printing.
- White lines or bands or ribbing across the page.
- White lines appear across the page.
- Lines appears across the page.
- White lines appears down the page.
- White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
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