FAQs & Troubleshooting

FAQs & Troubleshooting

What kind of memory can I use?

The printer has 16 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 528 MB by installing  dual in-line memory modules (SO-DIMMs).


In general, the machine uses industry-standard SO-DIMM with the following specifications:


 Type:  144 pin and 64 bit output
 CAS Latency:  2 
 Clock frequency:  100 MHz or more
 Capacity:  64, 128, 256 or 512 Mbyte
 Height:  31.75 mm (1.25 inches)
 DRAM Type:  SDRAM 2 Bank

SDRAM can be used.


  • There might be some SO-DIMMs that will not work with the printer.
  • For more information, call the dealer you bought the printer from or Brother Customer Service.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-5240, HL-5240L, HL-5340D

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