Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

How do I install additional memory?

Follow the procedure below to install additional memory.


  1. Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the printer.

    Make sure you turn the printer OFF before you install or remove the DIMM.

  2. Remove the side cover. Use a coin to loosen the two screws, and then remove the metal plate.

  3. Unpack the DIMM and hold it by the edges.

    DIMM boards can be damaged by even a small amount of static electricity. Do not touch the memory chips or the board surface. Wear an antistatic wrist strap when you install or remove the board. If you do not have an antistatic wrist strap, frequently touch the bare metal on the printer.

  4. Hold the DIMM by the side edges. Line up the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open or facing outwards.)

  5. Press the DIMM straight into the slot (press firmly). Make sure the locks on each side of the DIMM click into place. (To remove a DIMM, you must release the locks.)

  6. Put the metal plate back on and secure the metal plate with the two screws.

  7. Put the side cover back on.

  8. Reconnect the interface cable (printer cable) to your computer. Plug the printer back in, and then turn on the printer power switch.

    To check that you have installed the DIMM correctly, print the printer settings by using the selection in the driver and check the printout to make sure it shows the additional memory.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-5130, HL-5140, HL-5150D, HL-5170DN

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